f1111 Terms and Conditions
Please read these terms carefully before using the f1111 platform — they define the rights and responsibilities of both you and us.
Table of Contents
General Terms
These terms and conditions ("Terms") apply to the use of the f1111 platform and all services associated with it. By accessing the f1111 website or creating an account, you agree to be fully bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our platform.
f1111 is an online gaming platform that provides slot games, live casino, cricket betting and other entertainment gaming services for players in Bangladesh. All services offered on this platform are for entertainment purposes and are intended for adults only.
Important: These Terms may change from time to time. Continued use of the platform after any change means you have automatically accepted the updated Terms. We recommend reading this page regularly.
1.1 Definitions
- "Platform" means the f1111 website, applications and all related digital services.
- "User" or "Player" means any person who has registered for or is using the platform.
- "Account" means a user's personal gaming account created on f1111.
- "Bonus Funds" means promotional money granted by f1111 that can be withdrawn subject to meeting specific conditions.
- "Real Money" means the user's own funds that have been deposited.
Eligibility and Registration
2.1 Age Requirement
You must be 21 years of age or older to use the f1111 platform. This platform is designed for users aged 21 and above only. If any underage person registers using false information, their account will be closed immediately and all deposited funds may be forfeited.
Age Verification — 21+ Required
f1111 strictly does not provide services to anyone under the age of 21. We may request a national identity card or other government-issued identification document at the time of registration or at any point thereafter.
2.2 Registration Terms
- Each user may create only one account. Creating multiple accounts is strictly prohibited.
- All information provided at the time of registration must be accurate, complete and up to date.
- Users must provide a valid email address and mobile number.
- Opening multiple accounts from the same household or the same device is prohibited.
- Registrants must confirm that they are complying with local laws regarding online gaming in their area.
2.3 Identity Verification
f1111 reserves the right to verify a user's identity at any time. If the required documents are not submitted within 72 hours of receiving a verification request, the account may be temporarily suspended. Withdrawal requests will not be processed until identity verification is complete.
Account Management
3.1 Login Security
It is your responsibility to keep your account login details — username and password — completely confidential. Do not share this information with anyone. You are fully responsible for all activity carried out from your account. Notify our support team immediately of any unauthorized access.
3.2 Account Transfer
f1111 accounts are strictly personal. Transferring, selling or leasing an account to another person is completely prohibited. Violation of this rule will result in permanent account closure.
3.3 Updating Information
- If any of your personal details change, please update your account immediately or notify our support team.
- f1111 will not be held responsible for any delays in withdrawals caused by incorrect or outdated information.
- Identity verification may be required to change your email address or mobile number.
Financial Transactions
4.1 Deposit Terms
The minimum deposit amount on f1111 is ৳100 (one hundred taka) for each payment method. We accept transactions through four payment methods: bKash, Nagad, Rocket and Upay. Deposited funds are generally credited to your account instantly.
- Deposited funds must come from the user's own payment account.
- Depositing using a third-party payment account is prohibited.
- In the case of fraudulent or unauthorized transactions, the account will be closed immediately.
4.2 Withdrawal Terms
The minimum withdrawal amount is ৳500 (five hundred taka). Withdrawals are generally completed within 15 minutes to 2 hours. However, this time may increase if additional verification is required.
- Withdrawals can only be made to the payment method used for the deposit.
- Additional identity verification may be required when making a large withdrawal for the first time.
- Wagering requirements must be met before bonus funds can be withdrawn.
- f1111 reserves the right to verify any withdrawal request and may request additional documents if necessary.
Please note: All financial transactions are conducted in Bangladeshi Taka (BDT / ৳). No currency conversion is required. Fast and secure transactions are ensured through bKash, Nagad, Rocket and Upay.
4.3 Suspicious Transactions
f1111 follows an anti-money laundering policy. If any transaction appears suspicious, we reserve the right to investigate it, temporarily suspend the account and report the necessary information to the relevant authorities.
Bonuses and Promotions
5.1 Welcome Bonus
f1111 offers new members a 150% bonus on their first deposit, up to ৳10,000. Specific conditions must be met to receive this bonus.
- The wagering requirement for the welcome bonus is 20 times (20 times the combined total of the bonus and deposit amount).
- After receiving a bonus, the wagering conditions must be met within the specified time period.
- Each bonus offer has its own expiry period — once it expires, the bonus is automatically cancelled.
- A player may use a specific bonus offer only once.
5.2 Bonus Usage Rules
- A maximum bet limit may apply to bets placed with bonus funds — this will be specified in each bonus offer.
- Some games may be excluded from bonus wagering or may count only partially.
- Please read the terms and conditions of each bonus carefully before placing bets with bonus funds.
5.3 VIP Program
The f1111 VIP program has three tiers: Bronze, Silver and Gold. You can advance to a higher tier through regular play.
- Bronze tier: up to 0.3% weekly cashback
- Silver tier: up to 0.5% weekly cashback
- Gold tier: up to 0.8% weekly cashback
Regular activity is required to maintain your VIP tier. Extended periods of inactivity may result in a tier review.
Gaming Rules
6.1 Fair Play Guarantee
f1111 uses software from established game providers to ensure fair play. All game outcomes are determined by Random Number Generator (RNG) technology, which is independently verifiable and cannot be influenced in any way.
6.2 Technical Issues
- If your internet connection is lost during a game session, the result will be saved on the server.
- If a software error or technical fault causes an unintended outcome, f1111 reserves the right to void that bet.
- Some games may be temporarily unavailable during maintenance.
6.3 Betting Limits
Each game and betting market has its own minimum and maximum bet limits, which are clearly displayed when entering the game. f1111 reserves the right to change betting limits at any time.
Prohibited Conduct
Any of the conduct listed below is strictly prohibited on f1111. Engaging in such conduct will result in permanent account closure, all funds may be forfeited and legal action may be taken:
- Creating or using multiple accounts
- Providing false or fake identity information
- Using any software, bot, script or other automated method
- Colluding or coordinating with other players
- Applying strategies with the intent to circumvent bonus conditions
- Exploiting any security vulnerability in the platform
- Using an account for money laundering or illegal purposes
- Threatening or harassing other users
- Using a third-party payment account
Warning: f1111 uses advanced technology to monitor all account activity. Any suspicious activity is automatically detected and immediate action is taken.
Privacy and Security
8.1 Data Protection
f1111 uses the latest SSL encryption technology to protect your personal information. All data stored on our servers is encrypted and protected from unauthorized access.
8.2 Use of Data
- Your personal information will be used solely to provide f1111 services.
- Your information will not be sold or shared with third parties except where required by law.
- For more details, please read our Privacy Policy page.
8.3 Cookie Policy
f1111 uses cookies to improve the user experience on the website. By using the platform, you are agreeing to the cookie policy. Cookies can be turned off in your browser settings, but this may limit some services.
Limitation of Liability
9.1 Service Interruption
f1111 strives to ensure the highest quality of service. However, service may be temporarily disrupted due to technical issues, maintenance, cyberattacks, or other reasons. In such situations, f1111 will not be liable for any losses.
9.2 Third-Party Services
f1111 relies on third-party game providers (such as PG Soft, Pragmatic Play, JILI, Spribe, etc.) and payment providers. f1111 is not directly responsible for any issues with these third-party services, but we will try to resolve problems quickly.
9.3 Gaming Risk
Online gaming and betting carry financial risk. Never bet more than you can afford to lose. Gaming is for entertainment — not as a source of income. f1111 takes no responsibility for money lost through gameplay.
Account Suspension and Closure
10.1 Suspension by f1111
f1111 may temporarily suspend or permanently close any account without prior notice under any of the following circumstances:
- If any clause of these terms and conditions is violated
- If identity verification is not completed or false information is provided
- If fraudulent or suspicious activity is detected
- Under the direction of legal authorities
- If the account remains inactive for an extended period
10.2 Closure by the User
You can close your account at any time by contacting our support team. Withdraw all real money before closing your account. Any unused bonus funds at the time of account closure will be forfeited.
10.3 Self-Exclusion
As part of responsible gaming, f1111 offers a self-exclusion facility. You can exclude yourself from the platform for a set period of time or permanently. For more details, please see our Responsible Gaming page.
Dispute Resolution
11.1 Complaints Process
If you have any objection or complaint, please notify our support team first. The support team provides service in Bengali 24/7 — via live chat or by email ([email protected]). We will try to resolve any issue with the utmost sincerity.
11.2 Formal Disputes
- For formal disputes, please send all relevant information and evidence by email.
- An initial response will be provided within 7 business days of receiving the dispute.
- Complex matters may take up to 30 days to resolve.
- In disputes relating to game outcomes, server logs will be considered the final evidence.
Changes to Terms
f1111 reserves the right to change, amend, or update these terms and conditions at any time. We will notify users of any significant changes by email or through a notice on the platform.
- Updated terms and conditions will take effect from the date they are published.
- If you continue to use the platform after changes have been made, you will be considered to have accepted the new terms and conditions.
- If you do not agree to the new terms and conditions, please request that your account be closed.
If you have any questions about any part of these terms and conditions, please contact our support team: [email protected] or via live chat.
Have questions about the terms?
Our 24/7 live chat support team is always ready to answer any of your questions in Bengali.